Terms & Conditions
1. Contract
All orders are accepted on the terms and conditions contained herein unless these terms are varied in writing by an authorised officer of UK Bird Control.
2. Orders
The contract to supply is between UK Bird Control and the private individual or Company placing the order. UK Bird Control reserves the right to refuse to accept the Purchasers order. No order is valid until the Company issues a printed acknowledgement.
3. Payment Terms
Strictly cash with order. No goods will be sent out until cash received or credit/debit card details accepted or cheques cleared. When the Purchaser is paying by credit card, payment is taken on the day the goods are shipped.
4. Prices
All prices quoted are in pounds sterling and are exclusive of Value Added Tax (VAT) and carriage, where this is applicable.
5. Re-Presented Cheques
A £15 charge will be made each time a cheque has to be re-presented for clearance.
6. Price Changes
Prices quoted are subject to change without notice, though we will try, wherever possible, to give notice of any changes. These normally occur on an annual basis, but can happen at any time if our costs change significantly.
7. Carriage Charges – UK Mainland
Carriage will be charged at the rate published for the service requested, per delivery address.
Where next day delivery is requested orders placed before 15:00 hours should arrive on the following working day before 17:30 hours, however we regret that no time can be given for arrival, unless a special delivery is requested at extra cost.
8. Special Deliveries and Next Day Delivery
Please call our customer service team on 0845 226 3642 to arrange special or next day deliveries. All special deliveries will incur a carriage charge.
9. Carriage Charges – Overseas
Orders overseas including all islands off the British Mainland will incur carriage charges depending on location and items purchased.
10. Delivery Address
Deliveries can only be made to a full postal address, which has a complete Postal Code. If an order cannot be signed for at the time of delivery then a delivery card will be left stating that a delivery was attempted and another attempt will be made the following day.
11. Deliveries To Site
All deliveries to site (any address other than the customer’s normal address) will be handled on the same terms as described above.
12. Failure To Deliver Or Failure To Deliver On Time
UK Bird Control can accept no responsibility whatsoever for circumstances arising from the failure of the carrier to deliver goods or to deliver by an agreed time. Where it can be proved that the carrier was at fault, the only compensation that can be paid will be the costs of the carriage.
IF THE GOODS ARE NEEDED BY A SPECIFIC DATE OR TIME PLEASE ENSURE THAT THEY ARE ORDERED IN GOOD TIME.
13. Goods Out Of Stock
We aim to hold sufficient stock of all our product lines offered on this website to meet client demand for next day delivery. However, if we are out of stock of any item, this will normally be pointed out to you on receipt of your order and special arrangements made to meet your requirements (such as dispatch direct to you from the manufacturer).
14. Return Of Goods
Goods supplied against a firm order may not be returned without the Purchaser applying for, and receiving, the consent of the Company. Goods will not normally be accepted for return after 30 days from the delivery date. Goods for return must be in a saleable condition including the product packaging they arrived in, and will be subjected to a 10% handling charge unless the goods were delivered in error by UK Bird Control. No credit will be given until we receive the returned goods back at our warehouse.
15. Notification Of Damaged Goods
All deliveries must be inspected for visible damage prior to acceptance. Any damage must be noted on the documentation held by the Carrier. All deliveries should be unpacked as soon as possible, and any concealed damage must be reported. Notify the Company immediately any damage is confirmed, and arrangements to rectify the problem will be made. This notification must be received WITHIN 3 DAYS OF RECEIPT OF GOODS and confirmed in writing or the claim may be repudiated by the carrier.
16. Non- Delivery
We must be notified of non-delivery WITHIN 3 DAYS OF YOUR RECEIVING THE INVOICE and confirmed in writing, or the claim may be repudiated by the carrier.
17. Title To The Goods
All goods remain the property of UK Bird Control until paid for in full, governed exclusively by the Laws of England. When a product is hired, the goods remain the property of UK Bird Control and should be returned on the date specified. Should the goods not be returned by this date UK Bird Control will charge for a further week hire, and will continue to do so until the goods are returned.
18. Warranty
All goods supplied by the Company carry the manufacturers warranty, and it is the responsibility of the Buyer to register the warranty and ensure that it is not invalidated in any way.
19. Installation
The Company will quote to install it’s products if requested to do so. Products
should only be installed using the materials and methods recommended by
UK Bird Control. The use of other materials and methods will
invalidate the product warranty.
20. Change In Product Specification
UK Bird Control works closely with its suppliers on continuing
product enhancements and evelopment. We reserve the right to modify the
specification of products on sale without prior notification.
21. Errors & Omissions
Any errors contained in the Company’s price list, website, acknowledgement or
invoice shall be rectified by the Company when discovered, and notified to the
Buyer. Buyer and Company shall have the option to settle any outstanding
amounts or cancel the order.
22. Patents & Copyright
Many of the products in this price list are protected by patents or design
copyrights. All information may only be reproduced with the written permission of
UK Bird Control.
23. Liability
The Company accepts no liability for matters arising from, or contributed to by, the installation of UK Bird Control. products by the customer or the customer’s contractors.